The Manager, Daya, is one of the most highly experienced Mercedes mechanics in Melbourne, and is extremely reasonable with his charges.
We have had Mercs in the family for over 50 years, and he has been taking care of our cars for most of that time. Neither my nor my extended family will send their Mercs anywhere else.
Daya is the former head of the service division of one of Melbourne's largest dealers. The mechanics at Eastern Star are serious Mercedes specialists.
The negative reviews here are INCORRECT. I have spoken to Easter Star about them, and I'm totally flabbergasted at how badly these customers misinterpreted the company's advice on faults of their cars.